Returns & Exchanges
At Ohio Mulch, we want you to be completely satisfied with your fashion purchases. If you are not happy with your order, we offer a 30-day window for returns and exchanges on all unworn items with original tags attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original packaging, ensuring all labels and tags remain intact to qualify for a full refund.
- 3.Label and Ship
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects your returned items, we will process your refund or ship your exchange within 5-7 business days.